Your Feedback

Newport Mind welcomes feedback about all of our services. If you have a complaint, compliment or comment then please contact us via email or phone. 

By email: enquiries@newportmind.org

By phone: 01633 258741

By post: Newport Mind, 100-101 Commercial Street, Newport, NP20 1LU

Making a complaint

We treat complaints about our services very seriously. The feedback we receive is used to continually improve the services that we offer. 

You can use the telephone, e-mail, write a letter or talk in person to complain or to give a compliment. Very serious complaints should be made in writing. 

You can find out more about our Complaints Policy by reading our leaflet How to Make a Complaint